CNN Money just released a great article on how the O.J. verdict, Katrina, the 2011 East Coast Earthquake and 9/11 hit mobile networks. This is a really good article visually depicting the network links and how mobile network operations centers use this information (reporting by exceptions) to identify anomalies in the network in order to compensate and provide stability to the changes in the network load. When looking at this from a disaster context, many people want to “see what is different about this event” however if that is all that you do, it’s really just a waste of time and resources. The anomalies need to be tied back to actions that can be taken, and in the case of the private sector or government response, the questions should be tied back to assessing how can this information can be used to protect against impacts to life and property, and in the business world – profitability.